How do I find products for my specific project (e.g., audio, solar, car audio)?
Visit our homepage and check the “Explore Our Top Wiring Solutions” section, which features collections like Audio Cables, Solar Wiring, and Car Audio Wiring. You can also use the search bar at the top of the page to type keywords like “Mogami W2524” or “solar wiring.”
Where can I learn more about RLC Cables and Redline Connections?
Head to our About Us page under the “Learn & Explore” dropdown menu in the navigation bar to read about our story, mission, and commitment to quality.
How do I access your blog for wiring tips and tutorials?
Click on “Wiring Insights” under the “Learn & Explore” dropdown menu in the navigation bar to explore our blog, including posts like “How to Build a Custom Guitar Cable with Mogami W2524.”
Where can I find your contact information?
Scroll to the footer of any page to find our Customer Service section, where you can call us at 855-4REDCON or visit our Contact Us page (linked in the footer and navigation menu).
How do I navigate to your product collections?
Use the main navigation bar to browse our collections directly, or click on the “Explore Our Top Wiring Solutions” section on the homepage to see featured categories like Audio Cables, Coax Cables, and Accessories.
What if I can’t find a product I’m looking for?
Use the search bar at the top of the page to search for specific products (e.g., “TechFlex braiding”), or contact us at 855-4REDCON for assistance in finding the right solution.
How do I check if there are any active promotions?
Look for promo banners on the homepage, such as our current “Spring DIY Deal: 15% Off Custom Audio Cable Bundles! Ends April 10th,” or check the announcement bar at the top of the page for deals like “Free Shipping on All Orders!”
Can I access your site on mobile devices?
Yes, our site is fully mobile-responsive. You can browse, shop, and contact us from your smartphone or tablet with the same functionality as on desktop.
How do I return to the homepage from another page?
Click the RLC Cables logo in the top-left corner of any page to return to the homepage.
Where can I find your privacy policy and terms of service?
These are linked in the footer under the “Policies” section (e.g., Privacy Policy, Terms of Service). You can also find them during checkout or on our Contact Us page.
How-To Questions
How do I build a custom guitar cable with Mogami W2524?
Check out our blog post “How to Build a Custom Guitar Cable with Mogami W2524: A Step-by-Step Guide” in the Wiring Insights section for a detailed tutorial, including tools and steps.
How do I choose the right cable for my solar installation?
Visit our Solar Wiring collection to explore power cables designed for renewable energy projects. Look for cables with high durability and proper gauge for your system’s voltage and current needs, or call us at 855-4REDCON for personalized advice.
How do I use TechFlex expandable braiding on my cables?
TechFlex braiding is easy to apply—cut it to the length of your cable, slide it over the cable, and secure the ends with heat shrink tubing or tape. It protects and organizes your wiring while adding a professional look.
How do I connect a coax cable with PPC EX6XL connectors?
Strip the coax cable, attach the PPC EX6XL connector by following the manufacturer’s instructions (usually a compression fit), and use a coax compression tool to secure it. Ensure proper alignment to avoid signal loss.
How do I ensure low-noise performance for my audio cables?
Use high-quality materials like Mogami W2524, which has a 98% spiral shield to minimize interference. Avoid running audio cables parallel to power cables, and keep them away from sources of electromagnetic interference.
How do I measure the right length for my custom cable?
Measure the distance between your devices, adding a few extra inches for slack to avoid strain. For example, for a guitar cable, measure from your guitar to your amp and add 6–12 inches for flexibility.
How do I install car audio wiring for my system?
Plan your wiring route to avoid interference, use the correct gauge for your amplifier’s power needs, and secure the cables with zip ties or TechFlex braiding. Ground the system properly to prevent noise.
How do I maintain my cables to ensure longevity?
Store cables loosely coiled (not tightly wrapped), avoid bending them sharply, and clean connectors with a dry cloth to prevent corrosion. Use TechFlex braiding to protect against wear and tear.
How do I troubleshoot signal loss in my audio setup?
Check for loose connections, test with a different cable to rule out a faulty one, and ensure your cable is shielded (e.g., Mogami W2524). If the issue persists, contact us for support.
How do I know if a cable is compatible with my equipment?
Check your equipment’s specifications for connector types (e.g., 1/4" TS for guitars, PPC EX6XL for coax) and cable requirements (e.g., gauge for power cables). Our product descriptions include compatibility details, or you can call us for help.
Ordering Questions
How do I place an order on your website?
Browse our collections, select your products (e.g., Mogami W2524 bulk wire), choose the quantity, and click “Add to Cart.” When ready, click the cart icon, review your items, and proceed to checkout to enter your shipping and payment details.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and other methods displayed at checkout. See the payment icons in our footer for a full list.
Do you offer free shipping?
Yes, we offer free shipping on all orders, as noted in our announcement bar. No minimum purchase is required.
How can I apply a discount code to my order?
At checkout, enter your discount code (e.g., SPRINGDIY15 for our current 15% off Custom Audio Cable Bundles deal) in the “Discount Code” field and click “Apply.” The discount will be reflected in your total.
How do I know if my order went through?
After placing your order, you’ll receive a confirmation email with your order details. You can also check your order status by logging into your account and visiting the “Orders” section.
Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, we may be able to modify or cancel it. Contact us immediately at 855-4REDCON with your order number, and we’ll do our best to assist.
How long will it take to receive my order?
Most orders ship within 1–3 business days. Shipping times vary by location—typically 3–7 business days within the U.S. You’ll receive a tracking number once your order ships.
Do you ship internationally?
Yes, we ship to many countries. Enter your shipping address at checkout to see if we deliver to your location and to view shipping rates.
What if an item is out of stock?
If an item (e.g., TechFlex braiding in a specific color) is out of stock, it will be marked as “Sold Out” on the product page. Contact us to check restock dates or explore similar products.
Can I order custom cables in bulk?
Yes, we offer bulk ordering for custom cables. Contact us at 855-4REDCON with your requirements, and we’ll provide a quote and estimated delivery time.
What is your return policy?
We offer a 30-day return policy for unused, undamaged products. Contact us to initiate a return, and we’ll provide instructions. Refunds are issued to the original payment method.
What if my order arrives damaged or incorrect?
If your order is damaged or incorrect, contact us within 7 days of delivery at 855-4REDCON with your order number and photos of the issue. We’ll arrange a replacement or refund.
Do you offer expedited shipping options?
Yes, expedited shipping options are available at checkout. Select your preferred method to see the estimated delivery time and cost.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. Use this number on the carrier’s website (e.g., USPS, FedEx) to track your package.
Can I order over the phone?
Yes, you can place an order by calling us at 855-4REDCON. Our team will assist you in selecting products and processing your order.
Product-Specific Questions
What makes Mogami W2524 a good choice for audio cables?
Mogami W2524 is renowned for its low-noise performance, thanks to its 98% spiral shield and high-quality copper conductors, making it ideal for musicians and home theater setups.
Are your coax cables suitable for professional installations?
Yes, our RLC Cables Coax Jumper Wires with PPC tri-shield bulk wire and EX6XL connectors are designed for professional-grade performance, ensuring minimal signal loss and durability.
Can I use your power cables for solar systems?
Absolutely, our power cables are built for solar installations, offering the right gauge and insulation to handle high currents and outdoor conditions.
What colors does TechFlex expandable braiding come in?
TechFlex braiding is available in multiple colors, including black, red, blue, and more. Check the product page for available options or contact us for custom requests.
Are your cables compatible with 8K video setups?
Our coax cables with PPC EX6XL connectors can support high-bandwidth applications, but for 8K video, we recommend checking your setup’s requirements and contacting us for the best solution.
Do you sell connectors separately?
Yes, we offer connectors like PPC EX6XL separately in our Accessories collection. Browse the collection or search for the specific connector you need.
How do I know what gauge cable to use for my car audio system?
The gauge depends on your amplifier’s power requirements and the length of the cable run. For most setups, 4–8 gauge is sufficient, but contact us for personalized recommendations.
Are your cables pre-assembled, or do I need to assemble them?
We offer both pre-assembled cables and bulk wire (e.g., Mogami W2524) for custom assembly. Check the product description to see if assembly is required.
Can I use your audio cables for live performances?
Yes, our audio cables, especially those made with Mogami W2524, are designed for low noise and durability, making them perfect for live performances.
Do you offer warranties on your products?
Yes, we offer a 1-year warranty on all cables against manufacturing defects. Contact us with your order details to initiate a warranty claim.
General Questions
Who is RLC Cables, and what is Redline Connections?
RLC Cables is a division of Redline Connections, specializing in handcrafted audio, video, and power cables for various applications, from music to solar energy.
What types of customers do you serve?
We serve musicians, home theater enthusiasts, solar installers, car audio modders, and DIYers looking for high-quality wiring solutions.
How do I know your site is secure for shopping?
Our site uses SSL encryption to protect your data, and we display trustmarks in the footer (e.g., TrustedSite badge, payment icons) to ensure a secure shopping experience.
Do you offer installation services?
We don’t offer installation services, but our Wiring Insights blog provides tutorials, and our team is available at 855-4REDCON to guide you through your project.
How can I stay updated on new products and promotions?
Sign up for our newsletter (linked in the footer) to receive updates on new products, promotions, and wiring tips.
Are your products eco-friendly?
We’re committed to sustainability and are exploring eco-friendly materials, as noted in our blog post “The Future of Audio and Power Cables in 2025.” Stay tuned for updates!
Can I request a custom cable design?
Yes, we can create custom cables tailored to your specifications. Contact us at 855-4REDCON with your requirements, and we’ll provide a quote.
What if I have a technical question about my project?
Our team is here to help! Call us at 855-4REDCON or visit our Contact Us page to get expert advice on your audio, video, or power cable project.
Do you have a physical store I can visit?
We’re an online-only store, but you can shop our full range at rlccables.com and reach out for support anytime.
How do I leave a review for a product I purchased?
After your purchase, you’ll receive an email with a link to leave a review. You can also visit the product page and submit a review directly if reviews are enabled.
